☃️ Exclusive Winter Sale: Transform Your Space & Support Young Entrepreneurs!❄️
☃️ Exclusive Winter Sale: Transform Your Space & Support Young Entrepreneurs!❄️
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We sell a wide variety of rare exotic tropical plants, including but not limited to cactus, orchids, and succulents.
We advise performing a brief check for moisture. Should the soil remain moist, it is best to delay watering for an additional day or two. Proceed with watering once the soil appears dry.
We suggest allowing a period of 15-30 days for your plant to acclimate before repotting. It is essential to give it time to recover from the stress of shipping.
For aroids, a well-draining, airy mix that retains moisture without becoming waterlogged is ideal. Here are recommended mixture:
This combination supports the aroid's need for a balance between moisture retention and good air flow to the roots, mimicking their natural epiphytic or terrestrial growth environments. Adjustments can be made based on specific plant needs or local climate conditions.
We dispatch our shipments directly from LEIMYA’S CO-OP, located in Contra Costa County. The inclusion of insulation and/or heat packs in our packages is determined by the local temperature at our location and the climate at the destination to ensure optimal plant health upon arrival.
Yes! As long as the orders have the same name and shipping addresses and we have not shipped your order yet, we are able to combine!
We guarantee live arrival if all necessary precautions are taken! During the winter months, special precautions must be taken to prevent cold damage. If you do not upgrade your shipping and purchase heat/insulation as necessary, we cannot guarantee! If you have any issues with a plant from your order, please take clear, well-lit photos and contact us info@leimyasco-op.com.
We do our best to ensure the plants have the most successful trip to their new home, however customers have the option to add extra insurance for their delivery at an additional cost. This extra insurance covers any damages during transit. ("Instructions for adding this insurance will be provided in the upcoming communication and in any future updates." We will do our best to resolve the issue!
We do not accept returns or offer refunds.
At LEIMYA’S CO-OP, we take the privacy of our customers very seriously. This privacy policy outlines the ways in which we collect, use, and protect personal information that we may obtain through your use of our website,
LEIMYA’S CO-OP
What Information We Collect
When you visit our website, we may collect certain information about you, such as your name, email address, postal address, and phone number. We may also collect information about your browsing behavior, such as the pages you visit and the links you click.
How We Use Your Information
We use the information we collect to fulfill orders, improve our website and customer service, and send you information about new products and promotions. We will never share or sell your personal information to third-party companies for marketing purposes.
How We Protect Your Information
We take the security of your personal information very seriously. We use industry-standard encryption technology to protect your information during transmission, and we store your information securely on our servers. We also restrict access to your information to employees who need it to fulfill your orders and provide customer service.
Cookies
Like many websites, we use cookies to collect information about your browsing behavior. Cookies are small text files that are stored on your computer or mobile device when you visit a website. We use cookies to improve your experience on our website and to show you personalized content and ads. You can disable cookies in your web browser settings, but please note that some features of our website may not work properly if you do so.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We recommend that you read the privacy policies of these websites before providing them with any personal information.
Children's Privacy
Our website is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected personal information from a child under the age of 13, we will delete that information from our records.
Updates to this Privacy Policy
We reserve the right to update this privacy policy at any time. We will post any changes to the policy on our website, and the changes will be effective immediately upon posting. Contact us if you have any questions or concerns about this privacy policy or our privacy practices, please contact us at info@leimyasco-op.com
LEIMYA’S CO-OP
4464 LONE TREE WAY NO. 2085
ANTIOCH CA, 94531
(925) 384-2208
User's responsibilities
The user undertakes the responsibility to make appropriate use of the contents and information offered on the site with enunciative, but not imitative, behavior:
A) Not to engage in activities that are illegal or contrary to good faith and public order.
B) Not to spread propaganda or content of a racist, xenophobic, ERROR or gambling nature, any type of illegal pornography, terrorist claims or against human rights.
C) Do not cause damage to physical systems (hardware) and unattainable (software) of, its suppliers or third parties, to introduce or disseminate computer viruses or any other hardware or software systems that are capable of causing damage previously mentioned.
"LEIMYA’S CO-OP, we are committed to collaborating with you to reach a resolution that meets your satisfaction. Please note, certain exclusions may apply."
Refund Process and Time Frame (For Special Circumstances):
Third-Party Bank Processing: In cases where a refund is deemed necessary (e.g., erroneous charges), the process will be handled through our third-party bank.
Refund Time Frame: The time frame for the refund process will depend on the bank’s policies, typically within a certain number of business days (e.g., 5-10 business days).
Refund Eligibility: Refunds are subject to management approval and are typically processed in special circumstances, such as overcharges or billing errors.
Exclusions:
Extra Insurance for Delivery: Customers have the option to add extra insurance for their delivery at an additional cost. This extra insurance covers any damages during transit. ("Instructions for adding this insurance will be provided in the upcoming communication and in any future updates."
Damages After Delivery: Our responsibility for the plant's condition ends once it leaves our shop. We ensure that all plants are healthy and securely packaged before dispatch. However, we cannot be held liable for any damages that occur after the plant has been delivered.
What is your return policy?
We do not accept returns or offer refunds. Due to an increase in fraudulent activities, all sales are final. We cannot offer refunds or exchanges under any circumstances. At LeiMya’s CO-OP, we have a zero-tolerance policy for credit card theft and fraudulent transactions. For any issues related to the delivery of goods, please refer to the postal insurance policy available on our website. LeiMya’s CO-OP strives to provide our customers with below-market prices, bringing smiles to our entire community. We appreciate your cooperation and understanding as we work to maintain a safe and secure shopping environment for everyone.
Shipping Policy
Domestic US
Our standard shipping for plants is with USPS 3-day select and USPS 2-day. We ship on Monday and Tuesday. Orders submitted after 6 pm on Monday will be shipped on the following Monday or Tuesday. Minor shipping-related damages, such as a broken leaf or bent stem, may occur. From November to March, live arrival is guaranteed only if USPS Next Day shipping is chosen, and Winter Packing Package is purchased. We retain the right to postpone shipping until favorable weather conditions are present at the destination. Opting for slower shipping methods during this period is at the customer's own risk. April to October, live arrival is guaranteed for USPS 2 Day or USPS Next Day.
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